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HELP & SUPPORT

BUNDLE CARE​

  • Co-wash (conditioner only) your bundles prior to installation. 

  • When installing do not cut your weft/track. Cutting the weft will cause shedding. This is an investment and we hate for you to brush it all away!

  • It is essential that you wash your hair at least every 2 weeks. Oil build up and products can cause tangling and shedding.

  • Detangle prior to washing. If hair is not properly detangled prior to shampooing and conditioning this will cause your hair to matt.

  • Air-drying is recommended, however if you do use a blow dryer apply a heat protectant before the process. Excessive heat can make your extensions dull, dry and lifeless. 

  • Refrain from using too much or heavy products on your extensions. Never use products which contain protein as this can make the hair tangle and hard.

  • Sleep in a satin or silk bonnet/scarf. This prevents your hair from tangling and keeps your hairmoisturized.

  • Bleaching & coloring should only be performed by a licensed hair stylist or professional colorist. Please note bleaching the hair lifts the cuticle and extra TLC is required to prevent breakage.

  • Sealing your wefts isn’t necessary, but if you would like added protection against shedding seal your wefts prior to installation. You may purchase our customized weft sealant.  

*In the event you experience tangling or excessive shedding during the initial co-wash, please DO NOT install the hair. Please contact us for instructions on how to return the hair.

 

CLOSURE & FRONTAL CARE (Silk & Lace)

Closures are very delicate and should only be applied by a licensed hair stylist. Depending on your stylist technique and how fast your hair grows, closures will need to re-applied every 3-6 weeks. We DO NOT replace closures under any circumstances so please read the following carefully:

  

  • Poor application will result in an unrealistic look

  • Over bleaching the knots and scratching will create bald patches in the closure. Once your closure begins to thin out it can not be repaired

  • Do not pluck hairs to create a part this will cause the closure to thin out prematurely

  • Rotate your part! Parting your closure in the same place will cause that area to thin out

  • When washing your hair be very gentle with the closure, rough handling and styling will cause the knots to loosen

  • Do not apply direct heat to the lace or silk, it will damage the material

  • You may use an acrylic sealant to seal the knots in place, however the sealer has to be reapplied after every wash. WARNING: You can not seal the closure while it is installed

 

 

HOUSEHOLD TRICKS THAT WORK!

 

Want to revive your bundles in less than five minutes?

Your hair should be placed back into bundles so the hair is manageable, detangle the bundles with A large tooth comb , fill the sink with warm water, add half cup of Clorox bleach to the water, place the bundles into the bleach water and then rinse the bundles in a up and down motion until the cuticle become smooth. This trick also works wonders on tangled hair, however the hair can not be in your head to perform this process.

Does your hair feel dry and need additional moisture?

Add Organic Coconut Oil or Olive Oil to your conditioner and deep condition under steam or a hooded dryer for 30 minutes.

 

Want more manageable hair when washing?

Condition first and then follow up with a moisturizing shampoo! You can even skip the shampoo if your hair doesn’t have oil build up. 

 

Nape area tangling?

You will need a spray bottle filled with warm water and argan oil, saturate the area and take a wide paddle brush and blow dryer (on high) and detangle through the area.

 

Want fresh clean hair?

Add a few scoops of baking soda to your shampoo.

                                                                                         FAQ

What does the term “wefted” mean?

Wefted hair is hair used for weaving. It is sewn or bonded (with special bonding glue) into a track/braid ready for the weaving process. A weft looks like a curtain or hair stitched together along the top

• Can the weft be cut?

Yes. Our wefts are reinforced and made by a machine. They can be cut without unraveling. We do not suggest cutting our weft. 

• Does this hair shed?

Any hair that has been manufacture to be stitched on a weft is entitled to experience minimum shedding which is absolutely normal. Minimum shedding meaning (the hair will be never have a noticeable or drastic decrease in its density or volume. However, proper maintenance is extremely important and advised.

 

• How much hair do I need?

We suggest Length 14-16"Inches - You Need 2 bundles Or More, Lengths 18-24"Lengths You Need 3 bundles Or More, Lengths 26-30" You Need 4 bundles or More, and 30"-Up"-5 bundles or More.

 

•How much does each bundle weight?

Each bundle is weighted between 3.2-3.5oz.

• Does the hair appear natural?

Very! The wind could blow; someone could touch your hair, swim, sauna, and spa. It is incredible and the hair is as light as a feather, no one will even know you have hair extensions.

• Can I color this hair?

Yes, this is 100% virgin human hair that is not processed in any way. So you can color the hair, once virgin hair is treated in any way, it is no longer virgin, and therefore we recommend that you color or process your Brazilian hair by a professional.

 

• What type of hair care products should I use?

 

Treat this hair like your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable. We recommend using a deep conditioner on your virgin hair once per week, but avoid using oil or heavy styling products.

• Do I have to do anything special in the morning?

We advise that you comb your hair every morning. Gently brush your hair from the ends towards your scalp. Starting from the ends keeps the pressure off the weft area and is a good way to maintain the longevity of the extensions.

• Do I have to do anything special at night?

You must NEVER sleep on wet hair. Sleeping on wet hair is known to matte hair that makes it very difficult to keep the hair the way you want. Just make sure your hair is completely dry before you go to sleep and you shouldn’t have anything to worry about. Rolling your hair in rods at night will maintain your curls and limit the amount of heat you have to use on your hair daily.

 

• Is there maintenance involved with the up keep of this hair?

Yes schedule your re-attachment service appointments every 5-8 weeks.

• Can I go swimming?

You may go swimming in pools and hot tubs. We recommend braiding your hair or pulling it up into a ponytail before swimming to keep your hair from tangling. It is best to wash your hair right after swimming. Add a spray in conditioner after swimming.

• How often can I wash my hair?

As often as you like.

 

• How long does the hair last?

This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take good care of it and it will last longer. Depending on maintenance, hair will last 6 months to 2 years.

“Virgin” meaning guaranteed to be unprocessed, free of any hair color or chemicals; retaining all cuticles in its original healthy state.

 ***Virgin Hair is the most luxurious hair extension on the market. Each bundle can vary slightly in texture and wave pattern since it comes from different donors. NO two bundles are exactly the same.***

• Caring for Virgin Hair is no different from caring for your natural hair. Our Virgin Hair is the closest you will find to your natural hair.

 

Here are just a few tips on daily care to keep your hair weave looking healthy, manageable and re-usable.

  

• Before Going to Bed: Gently brush hair to remove all tangles. Braid your hair into a couple of big braids, wrap your hair, or tie your hair into a ponytail or bun. Sleeping in a satin scarf is also beneficial.

 

• Wavy & Curly Hair: If you have wavy or curly textured hair extensions and plan to wear the hair wavy or curly you need to apply a curl defining/curl control cream while the hair is wet. This way it will stop the hair from frizzing and lock in the wave or curl in the hair. 

 

Most Importantly Have Fun In Your Extensions, Because You Deserve It!